Shipping and Returns
Shipping & Returns
RETURNS: Please read carefully
ALL SALES ARE FINAL as each order placed is custom made for each customer after the order is received. We do not have a warehouse or keep an inventory, therefore we, unfortunately, do not accept returns or issue refunds. However, if there is a defect in the order. we will offer a replacement (same product, same size) if the defect is reported via email (email@example.com) within 30 days. We do not accept returns or replacements in the case where the customer needs a smaller/larger size or a different colour.
Once you have clicked on the "complete order" button, unfortunately, it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact us via email firstname.lastname@example.org as soon as possible. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis.
GaaTshirts.com operates with multiple vendors, custom print fulfilment services. It is the customer's responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the package was delivered. Unfortunately, in such case, our vendors will not make any refunds and will not resend the Product.
GaaTshirts.com will work with Vendors to review replacement/return requests only if:
(a) a product is damaged, or there is a print error
(b) GaaTshirts.com receives a submitted complaint (email@example.com) within 30 days from the day the product was delivered to the customer.
REASONS FOR RETURNS:
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our Vendors. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to the Vendors facility and you will be liable for the cost of a reshipment to you.
Returned by Customer - It is best to first contact (firstname.lastname@example.org) before returning ANY product. This is because the return address on your invoice is of the Vendors facility and they do not offer any refund orders for buyer’s remorse, or for size exchanges as each order is custom made for each customer. Therefore, a new order would need to be placed for an updated size. Sorry for the inconvenience.
SHIPPING INFO: Please read carefully.
Please allow 2-7 business days to create products.
An order going out from the location to an address in Europe will reach its destination 2-10 days after fulfilment (t-shirts, hoodies, cups, socks, tank tops, hats) and will be exempt from customs duties. Phone cases, wallets, hooded blankets, watches take from 2-5 weeks to arrive and are liable for customs duties.
We ship worldwide as well. The shipping is free and takes anywhere between 2 - 5 weeks to arrive after fulfilment. Buyers are responsible for any customs duties that may occur.